Review of The Stargazer's Embassy (9781936419739) — Foreword Reviews

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Always love going to the Embassy Suites, my grandma use take us here as a "lady's outdoor camping trip" when I was a little girl. I just recently remained here previously this month for my it was ok. In addition to earlier this year, absolutely nothing unique, the breakfast isn't any better ... and the upgrades require to continue throughout the rest of the place. But the reason that I am sharing my evaluation today is simply because just 2 days ago I had called this area to make a booking in hopes of signing in within the next 15 minutes (I was down the street and needed a room instantly).

Embassy Suites by Hilton Fort Lauderdale 17th Street Review: What To REALLY  Expect If You Stay

I was then transferred to the front desk to request my early check in due to the fact that I was getting here to the hotel within seconds. I quickly discovered out there was no accessibility after simply talking with a various agent (who likewise failed to tell me any charge for canceling my appointment). The front desk rep. was unable to locate my appointment (given that I simply made it), extremely annoyed by then ... long story brief. I waited an hour to call the hotel front desk again to ask for a refund and cancel my appointment. The 3rd girl I talked to that my card would not be charged till I signed in.

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She confirmed again no charges would be made to be card. Well, I was looking over my bank statements - and I was charged $210 and some modification. I quickly contacted customer support through the Hilton website after 30 minutes and 2 agents later on they are now examining this issue and will let me understand within 72 hours if I am going to be refunded or not. The client experience that I have had has been terrible and I never anticipated to have to deal with this type of service from the Embassy Suites, as I use to love this place when I was bit, and even earlier this month the experience was still better than this any day.